Privacy Policy

Last updated: 14 May 2026

This Privacy Policy explains how Elorian Communications (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit or use our website www.thospitality.net, including any forms, newsletter signups, contact requests, or other services available through the website.

By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Who we are

This website is operated by:

Elorian Communications Ltd.

302 Dalston Lane, Unit 3,

E8 1JG, London, United Kingdom.

newsdesk@thospitality.net

For questions about this Privacy Policy or how we handle personal information, please contact us at newsdesk@thospitality.net

2. Information we collect

We may collect the following types of information:

Information you provide directly

This may include:

Name
Email address
Phone number
Messages you send through contact forms
Newsletter preferences
Any other information you choose to provide

Information collected automatically

When you visit our website, we or our service providers may automatically collect certain technical information, including:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Date and time of visit
Referring website
Cookie identifiers
Approximate location based on IP address
Website usage and interaction data

Our website may use cookies and similar technologies for essential website functions, security, performance, analytics, and other purposes. Cookies are small pieces of data stored on a visitor’s browser and may be required for core site functionality.

3. How we use your information

We may use your personal information to:

Provide and operate our website
Respond to enquiries or contact requests
Process bookings, purchases, payments, or orders
Send newsletters or marketing communications, where permitted
Manage customer accounts or memberships
Improve our website, services, and user experience
Monitor website performance and security
Prevent fraud, abuse, or unauthorized access
Comply with legal, tax, accounting, or regulatory obligations
Enforce our terms, policies, or agreements

4. Newsletter and marketing communications

If you sign up to our newsletter or agree to receive marketing communications, we may use your name and email address to send you updates, offers, promotions, news, or other information about our products or services.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at newsdesk@thospitality.com

5. Cookies and similar technologies

Our website may use cookies and similar technologies to:

Keep the website secure
Enable essential website functionality
Remember your preferences
Understand how visitors use our website
Improve website performance
Support marketing, advertising, or analytics, where applicable

Some cookies are essential and are required for the website to function properly. Other cookies, such as analytics or advertising cookies, may be non-essential and may require your consent depending on your location.

You can manage cookie preferences through our cookie banner, your browser settings, or any privacy tools available on our website.

6. How we share your information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our website and provide our services, including:

Wix, our website hosting and platform provider
Email marketing providers
Booking or reservation systems
Delivery or fulfilment providers
Analytics providers
Customer support tools
Professional advisers, such as accountants or lawyers
Regulators, authorities, or law enforcement where required by law

These third parties may only access personal information where needed to perform their services or where legally required.

7. Wix and website hosting

Our website is hosted on the Wix platform. Wix provides us with the online platform that allows us to present our website, collect information through forms, process certain transactions, and operate our online services.

Your information may be stored through Wix’s data storage, databases, and applications. Wix processes information in accordance with its own privacy and data processing terms. Wix states that its Data Processing Agreement is a public and binding document between Wix and its users regarding the processing of personal data.

8. International data transfers

Because we use Wix and other third-party service providers, your personal information may be stored or processed in countries outside your country of residence. Where required, we take appropriate steps to ensure your personal information receives a suitable level of protection.

9. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide our services
Respond to enquiries
Maintain business records
Comply with legal, tax, or accounting requirements
Resolve disputes
Enforce agreements

When information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.

10. Your privacy rights

Depending on where you live, you may have rights over your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent, where processing is based on consent
Opt out of marketing communications
Request a copy of your personal information
Complain to a data protection authority

To exercise your rights, contact us at newsdesk@thospitality.net

11. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security of your information.

12. Children’s privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

13. Links to other websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to read their privacy policies before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

15. Contact us

For questions about this Privacy Policy or how we handle personal information, contact us at:

Elorian Communications Ltd.

302 Dalston Lane, Unit 3,

E8 1JG, London, United Kingdom.

newsdesk@thospitality.net